Privacy Policy

Personal Information You Provide:

• Name, email address, phone number, and profile picture

• Account credentials (username and password)

• Payment details if you purchase premium features or subscriptions

User Content:

• Messages, posts, listings, photos, videos, and other media you upload, share, or post in Convoy calls, chat, or the Marketplace

Usage and Technical Information:

• App interactions, features used, and preferences

• Device information, IP address, operating system, and unique device identifiers

• Crash reports, performance data, and diagnostic information

Location Information (Optional):

• If you enable location services, we may collect real-time or approximate location data to support convoy coordination, routing, and related features

We use the information we collect for purposes including:

• Providing, operating, and improving the Service

• Facilitating communication, convoy coordination, and Marketplace transactions

• Processing payments and managing subscriptions

• Sending updates, security notifications, and optional promotional communications

• Monitoring compliance with our Terms of Service and applicable laws

• Preventing, detecting, and investigating fraud, abuse, or illegal activity

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: We may share information with third-party service providers to facilitate app functionality, payments, analytics, and hosting.

• Legal Obligations: We may disclose information to comply with valid subpoenas, court orders, or official law enforcement requests.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the acquiring entity.

GearShift is not responsible for the actions, statements, or content of users. Users are solely responsible for what they post, share, or upload via the Service.

• You retain ownership of content you create or upload.

• By sharing content on GearShift, you grant us a worldwide, royalty-free, non-exclusive license to display, distribute, and use it within the Service.

• We may remove or restrict content that violates laws, community guidelines, or the Terms of Service.

We retain personal information and user content for as long as necessary to:

• Provide and improve the Service

• Comply with legal obligations

• Resolve disputes and enforce agreements

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access, disclosure, or loss.

• Access & Correction: You can view or update your account information at any time.

• Opt-Out: You can opt out of marketing communications or promotional emails.

• Location Services: You may disable location tracking through your device settings.

• Account Deletion: You can request account deletion by contacting us; however, some data may be retained to comply with legal obligations or enforce agreements.

GearShift is not intended for children under 13 (or the minimum legal age in your country). Users under 18 must have parental or guardian consent to use the Service.

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party services.

We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notifications. Continued use of GearShift constitutes acceptance of any updated policy.